Steering through the New Normal!

Updated: Mar 12, 2021

The year 2020 changed the world as we saw it. As the global pandemic raged, we were forced to be confined in our homes as everything around us came to a standstill. The streets that were once jostling with energy now looked like a scene straight out of an apocalyptic movie!


But, with hopes in our hearts and a conviction to restart life, the world started opening up. What came to be known as the 'New Normal', called for us to be responsible citizens to battle this crisis that had bogged down humanity.


One of the pillars of this New Normal was sanitization. At BluSmart, we have always emphasized the importance of building a safer tomorrow along with our patrons and associates.


And, to provide clean, safe, hygienic, and reliable mobility to all, we immediately revamped our services and ensured that each ride is a #SaferRide.




The situation was still unprecedented and challenging and navigating safely through it was our prime concern. The least we could do was to give our riders a safe and stress-free ride experience.


Therefore, to do that, we took the following steps:


  • Sanitising our cabs before and after every ride.

  • Installing safety separator sheets to reduce the human to human contact.

  • Keeping a tab on drivers health.

  • Mandating face masks during the ride.

  • To reduce riders contact with the surfaces, drivers opened the doors for our riders.

  • Making face masks available during the ride, in case a rider loses or forgets their mask.

  • Fumigation of cabs daily.

  • For stress-free rides, the driver’s health status and the cab’s last sanitisation time was visible on the app.



Not only this, all our drivers have been encouraged to use the Arogya Setu app and their apps are being regularly assessed as an important safety measure.


In retrospect, 2020 has been a year of immense learning. And, we at BluSmart have furthered our resolve to continuously improve and innovate to meet our riders' expectations, while also ensuring the safety and well being of our drivers


Thus, we'll leave no stone unturned to ensure a safe and pleasant ride experience for both our riders and drivers, even if it requires us to go the extra mile!




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